Shipping and Returns

We are committed to do our best to ensure your parcel reaches you safely and on time.

For further queries please do contact us at hello@proyog.com. 

We are eager to get the parcel to you as soon as possible. We do request you to inspect your parcel for any sign of damage or tampering, before receiving it. Please do not accept a damaged parcel and contact our team at hello@proyog.com for further assistance.

Shipping Policy within India:
Your order will be shipped to you as soon as possible. We urge all customers to inspect your package for damage or tampering before receiving or signing for receipt. 

Delivery: You can expect your delivery within 2-4 working days from the date of your order, depending on the city you reside in. 

Free Shipping within India for orders above INR 1000.

Cash on Delivery – COD option is available for domestic customers only.

Shipping Policy outside India:

Delivery: You can expect your delivery within 3-8 working days from the date of your order, depending on the country.

Free Shipping Internationally for orders above USD 120.

TRACKING YOUR ORDER - As soon as the product is shipped, we will send you the tracking details

Return Policy:
There are a few important things to keep in mind when returning a product you purchased from Proyog.:

We only accept returns and/or exchanges within Inida.
Proyog offers a 14-day returns policy from the date of receiving your order.
Returns are applicable only for damaged goods or wrong order sent.
Products returned must be unused, unworn, unwashed and undamaged.
Returned items will only be accepted in their original packaging.
All items will be checked for the complaint before refunds or store credit is applied.

How to return an item: Please contact us at hello@proyog.com and we will guide you further.

Order Cancellation: If you want to cancel or modify an order, you can get in touch with our us and if the order is in the processing stage, we can cancel or modify it.